General inquiries
Available our area on the get in touch with web page. View you eventually!
What time become check in and check out?
For several friends, register try from 3pm to see was before 12pm.
Can you really check-in before 3pm?
Indeed you can check during the early, but we cannot promise your room shall be prepared at the same time. However, you can create your own baggage at reception and run explore the town!
Are you experiencing a hairdryer?
We are going to usually have a hairdryer practical, in both the room, or at reception. Only query united states on arrival, but be sure to carry it when you’re done!
Will there be vehicle parking?
Parking choices are readily available for all guests, but personal or public parking differs per venue.
Please look at your best venue for more information.
Have you got kids cots?
Baby cots can be found cost-free in most stores, and so are susceptible to availabilty. Once you have produced a booking, be sure to contact reception to provide a child cot to your space.
Is there public transport close by?
Be it website links to airports, trains, metros or more, we’ve made certain we are always closeby typically the most popular trains and buses, therefore it is simple for you to check out and obtain about area (you can attempt all of our designer cycles too!). In several places, there’s a bus or tram-line set correct outside the entry way, therefore acquiring pertaining to is really as easy as is generally. For outlined public transit guidelines back and forth from our very own areas, be sure to call your own website directly.
Could I remain the actual fact that I am not a student?
Yes! We greeting passionate individuals from all walks of life, so our accommodations tend to be available proper and everybody to take pleasure from. As an exemption though, spaces within our Barcelona places are just bookable for people coming to Barcelona for instructional uses. If you’d like to stay-in the Barcelona areas, then proof of your own registration is essential at check-in, such a university page or a language program subscription data an such like. For almost everywhere otherwise, you’re good to go!
Where may I find more details on a place?
For more more information on each location, you can check from the location webpage on our website, or feel free to e mail us for more information.
Am I able to shell out in earnings?
No, we’re a cash-free lodge (which means the budget won’t see weighed lower!).
What installment kinds do you recognize?
We take credit cards (Visa, MasterCard and United states Express), debit cards; iDEAL (only for the session stays) and Sofort (mainly for semester stays in Vienna). In every problems, we do NOT recognize PayPal.
Can there be somewhere i will put my personal cycle?
If you’re making use of one of the bikes, possible park they within on-site bike storage. Have your own? There is not room enough for this as well, but there’ll become a great amount of bike parking spots nearby.
Become pet enabled?
No, we do not let any dogs aside from assitance puppies.
Could I make a booking in the bistro?
Yes, you may make a reservation at The Commons page on the website.
Am I able to remain if I’m under 18 yrs . old?
This depends on the supertova positioning plus the sorts of the keep. Please see a dysfunction below.
The Netherlands: If you’re between 16-18 yrs old, it is possible to remain at some of our very own qualities in Holland. What you need to create try submit a note at check-in with a signature from a parent, stating which they agree to enable you to remain unsupervised. If you are under 16, you may need supervision of an adult over 18 age.
Italy: visitors under 18 are not allowed to stick to united states without having to be associated with a grown-up. In addition they should push authored consent from both parents in the event the mature provide is certainly not a parent.
Germany: if you should be under 18, you’ll just remain when your mothers remain as well.
Spain and France: If you’re under 18, your parents will need to fill out an authorization type ahead of time, after which, you are able to stick to all of us without a grownup. Be sure to e mail us to find out more!
Austria: If you?re between 16-18 yrs old, possible stay at the belongings in Austria. What you need to create is actually turn in a note at check-in with a signature from a parent, stating they accept enable you to remain unsupervised. If you?re under 16, you need direction of a grown-up over 18 years.
Is actually break fast within the terms?
No, you could pre-book their break fast before sign in (psst – it’s inexpensive should you book it in advance!) Just e-mail all of us on reservations@thestudenthotel.com together with your identity and reserving verification numbers and in addition we’ll get the morning meal arranged.
For Semester Stays, a morning meal food offer can be acquired during reservation process, or after check-in through the TSHlife app. You will discover a little more about food discounts inside pupil FAQ point.
Do you really render washing services within the resort?
All our locations have on-site laundry areas with a few washers, dryers and ironing boards, that can be used always. Detergent and material softener come, but there was a small additional cost for usage for the washing machine and dryer. If you’ve lined up a Semester keep, subsequently free laundry is included.